MJ Flood Technology Provides Critical Infrastructure for TIDL Insulation Solutions

TIDL Insulation Solutions is a leading Irish distributor of insulation for thermal, fire and noise control applications, offering professional advice to architects and contractors on a wide range of construction related applications.

When working with some of the largest insulation manufacturers in the world, it is vital that you have a stable and reliable IT infrastructure, and for James O’Toole, the most important part of choosing a good partner to help implement that infrastructure is a good working relationship.

O’Toole states that when choosing a reliable IT partner, they must be able to prove that they’re trustworthy, and have the ability to future proof his business.

He explains, “As a company, we don’t just put a tender out to the lowest bidder, it’s a long term commitment to finding our ideal partner. Trust is key. We need a partner who is going to work with us, and take the time to understand our needs. This is what we have with MJ Flood Technology, who have been our IT partner for over 20 years. They have continued to support us with whatever IT problems we may have.”

THE CHALLENGE

In 2010, TIDL kick started a key infrastructure change. MJ Flood Technology was tasked with mapping this process out from start to finish.

“Infrastructure changes make a large impact on the business as a whole. We have a busy sales department, accounts department and technical support team that rely on their infrastructure to continue to function” commented O’Toole. “When MJ Flood Technology implemented the changes, moving us to Microsoft Azure in October 2021, there were no major hiccups, only minor ones, and they were solved almost immediately.”

THE SOLUTION

For TIDL this has meant huge savings on time, energy and resources. “The support we’ve received from MJ Flood Technology over the last 20 years has been substantial. They always have a plan, they are thorough and most of all, we trust them.”

MJ Flood Technology have been able to provide the reassurance and build the trust that was needed for TIDL over the last 20 years, by continuously proving they are a reliable partner. “When we’ve required advice, we’ve been able to turn to them, because they are trusted and reliable experts, and we know we can depend on them.”

Moving forward, TIDL is excited to maximise its relationship with MJ Flood Technology. TIDL have recently brought on SKOUT Cybersecurity as their security partner thanks to MJ Flood Technology, meaning that they continue to support each other throughout their growth. “We are excited for the future of TIDL and that includes the continued help and support we get from the team” added O’Toole. “The next twelve months will be a continued investment in that relationship.”

 

 

Celtic Anglian Water future-proof their business with Barracuda SKOUT Managed XDR

Celtic Anglian Water is a leader in the provision of innovative water, waste water and resource recycling solutions for the municipal, industrial and commercial water sectors in Ireland. As a wholly-owned subsidiary of Anglian Water Group, one of Europe’s leading providers of water services, Celtic Anglian Water draws on a wealth of experience in design, operation and management of private and public water assets across a diverse range of sectors.

For Ciaran Callan, IT Manager at Celtic Anglian Water, as a high value target for cyber attacks, having a solid cybersecurity posture and IT infrastructure is paramount.

Celtic Anglian Water needed a partner who would take their time to understand the business as a whole, understand the risks and be able to offer practical solutions as and when they were needed. “MJ Flood Technology was exactly what we wanted, and what we needed. 15 years later, they’re still that. They focus on what works for us, and what makes sense for us, instead of trying to throw every solution they have into the ring” explains Callan.

THE CHALLENGE

When the COVID-19 pandemic hit, Celtic Anglian Water went through a digital transformation period. Staff began to work remotely, and because of this, Celtic Anglian Water sought aVPN solution. “Thanks to MJ Flood Technology the solution was easily installed, and the process was able to be controlled with only a few minor issues which were dealt with almost immediately” commented Callan.

“MJ Flood Technology have also been able to upgrade some of our legacy kit without anything needing to be thrown away,” added Callan. “They’ve been able to future-proof our IT infrastructure, by implementing a hybrid solution, which works both on the premises and in the cloud.”

As the threat of cyber attacks increases, hire value targets like Celtic Anglian Water need to protect themselves as well as possible. Callan discusses how in a cybersecurity review of your infrastructure and business, you can get caught up in systems and solutions that you don’t need in order to try to be cyber secure. “You don’t always need these solutions, but, with MJ Flood Technology, we can be doubly assured that we know what we need and what we don’t need to achieve the best cyber posture we can.”

“We were advised to get a SOC, so working with MJ Flood Technology we have implemented Barracuda SKOUT Managed XDR & SOC. Throughout the process MJ Flood Technology has understood our network, so a lot of the teething problems were solved, with no questions asked. We can always rely on them to make sure we are protected, and to beef up our cyber security posture for future protection.” 

THE SOLUTION

For Celtic Anglian Water, all of these additions from MJ Flood Technology have meant a huge saving on time and resources. “We love working with MJ Flood Technology because we always feel like they are an extension of our team. They care about what we want, and that shines through.” 

MJ Flood Technology have provided Celtic Anglian Water with what they have needed for the last 15 years, by being able to build a respected relationship that prioritises trust and reliability.“If they get a call from me, they know it’s serious, and they jump on it for us. They can do that because they know our business, and that’s why they are so important to us.”

Moving forward, Celtic Anglian Water are excited to continue to strengthen their relationship with MJ Flood Technology as their cybersecurity posture becomes more important. “This is a real working relationship, where we trust each other and can rely on each other for the best results. We communicate with them on what we need, and they communicate with us on what they can offer, and it’s a pleasure to work with a team which is so reliable” said Callan.